FAQ

DISCLAIMER

 

Prices may change subject to availability and market value.  Information provided regarding metaphysical and other properties of crystals, minerals, healing qualities, or other purposes have been provided for entertainment purposes only. It is not intended for diagnosing illness, prescription, or advice and should not replace proper medical attention. You must consult your physician and or health care provider/practitioner regarding any health issues. Raven Crystals is not liable for any and all use and misuse of this information.

 

She's Royal Gems (Royal Fai7h LLC) reserves the right to void an Order due to technical errors, software malfunctions or unacceptable online customer behavior. 

 

 

PAYMENT

 

We accept credit card, debit card  payments through PAYPAL.  Your CONFIRMATION receipt will be e-mailed immediately to confirm your order.  If you have not received your invoice, please check or deactivate your SPAM Blocker......

 

PAY PAL accepts, Visa, Master Card, Discover Card & American Express 

 

PAYMENT is accepted without opening a PAY PAL account.   If you have a PayPal Account when ready to check out select PayPal Checkout Button to process payment.

 

If you are having difficulty placing an order, please send email direct to:  tammy@shesroyalgems.com and She's Royal gems can place your order at no additional cost.   

Non-Refundable Items

All sales are final and replacement of an item may not be possible due to the limited availability of merchandise. A great deal of care went into the packing and shipping of your purchase. If an item is damaged during shipping, please notify She's Royal Gems by email tammy@shesroyalgems.com upon receipt of the order.  You must mail back the broken item(s) on the original package to file for insurance.  Failure to adhere to the requirements will VOID your claim for a replacement or refund.

Refunds, replacement or credits will be handled upon receipt of the damaged merchandise and most will be handled within 48 hours,  sometimes may require up to the maximum time allowed to file a claim by the Postal Office or UPS.  Refunds will not cover the shipping and packaging cost.

Shipping Policy

She's Royal Gems ships DOMESTIC via USPS We will not ship to P.O. Boxes. Any Return Merchandise due to NON-DELIVERY is subject to shipping cost reassessment.

For safety and security, She's Royal Gems insurance coverage and cost assessed according to shipping cost chart charges by Courier chosen. 

 

The Website will calculate shipping cost and can PREVIEW prior to check out.

 

If you have any questions, or you want to report anything from the use of the website, or any errors, please send email direct to: tammy@shesroyalgems.com

Jewelry Care

 

Our Custom Gems are silver and gold plated sterling silver and it is important to us that any jewelry purchased through Royal Fai7h Enterprise maintains it's high quality throughout the years. All items are cosmetic jewelry and if worn continuously certain items such as beaded or non gold/silver plated items can fade.  However if cared for items can be long lasting.  Please try to avoid over-exposing the jewelry to water or extreme sunlight.  We recommend removing your jewelry before showering, swimming, etc.​

Please note Royal Fai7h Enterprises will not be held responsible for any damages that may occur by forgoing the above recommendations.

CRYSTAL CARE

How do I clear my crystals?

I rinse my crystals under warm water. Very quickly, that my preference because not all crystals should be rinsed.  Other ways to cleanse your crystals are by using sage to remove any negative energy, wait till the smoke clears then burn Palo Santo after to bring in the good energy. Lay all crystals out, add Florida water to palm of hand, just enough to light splash crystals with Florida Water.  

BATH & BODY INFO

** Please understand the above information is not a promise to cure ailments. Each description has been taken from our favorite crystal books and online resources.  NOTE: Although CBD infused products are 100% safe, and our bath products are made with all-natural, non-toxic ingredients.  Though this product is a non-toxic product they are not for consumption.  Be sure to use with caution as the many oils can cause a slippery effect to bathtub.  Bathtub will have coloring in tub that is easy to remove once cleaned. ** 

 

Product Use: Pour no more then a ½ cup into Hot water till it dissolves then turn water your liking as the tub fills enough to cover your body shoulders and below.  Although it does dissipate fast, its effects on your body as you bathe do not. The properties of the your CBD bath product absorb into your body through you skin, so its effects will last long after you’re done bathing.  Best time to use is before Bed, after a work out or is your body feels super tense.

 

CBD: has been studied for its potential role in easing symptoms of many common health issues, including anxiety, depression, acne and heart disease. For those with cancer, it may even provide a natural alternative for pain and symptom relief.

 

Hemp Oil: can help reduce fine lines and wrinkles as well as prevent signs of aging from developing. The linoleic acid and oleic acids found in hemp oil can't be produced by the body but can play a crucial role in skin health and anti-aging, so they're important nutrients to add to the diet.  This is a excellent source of protein and offer vitamin E, Skin Disorders such as eczema, dryness and itchy skin, help alleviate PMS and Menopause.

Please note Royal Fai7h Enterprises will not be held responsible for any damages that may occur by forgoing the above recommendations.

***Please understand the above information is not a promise to cure ailments.  These statements have not been evaluated by the Food and Drug Administration. Our products is not intended to diagnose, treat, cure, or prevent any disease. This product is made for individuals to enjoy their bath time experience Individual results are not guaranteed and may vary.  We cannot and do not guarantee that you will attain a specific or particular result, and you accept the risk that results differ for each individual.  Always consult your healthcare professional for any health advisories.***

PROTECTION OF PERSONAL DATA

  1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
     

  2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

 

ACCURACY OF PERSONAL DATA

  1. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at tammy@shesroyalgems.com